The Little Things – What Every CM Should Know

Posted on 21 September 2010

Every community manager needs to have a repertoire of skills to be effective.

In the everyday practice of doing my job these skills come in very handy.  They allow me to get through my daily grind without having to leave my seat every two minutes or wait on someone to finish something I can do myself.

Some things that all community managers should know how to do:

  • Use an image editor.  (Photoshop, PaintshopPro, GIMP, whatever)
  • Basic SQL query construction
  • Transfer via FTP
  • Edit HTML
  • Perform keyword searches
  • Distill basic metrics

What are some of the little things that help you get through your day?  What tools or functions have you picked up to help you become more effective and independent?

What secret skills or tips do you have to share?  DO TELL!


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